What materials do you cut?
We can cut a wide variety of materials using our lasers and CNC Routers. For a more comprehensive listing of the materials that we work with please visit our materials page by clicking here (links to page5), but as a simple rule we will cut most materials with the exception of Glass and Metal (although they can be engraved)
Do you have a minimum order?
Yes we do. For new customers our minimum order value is £100. For account customers our minimum order is £65. Our minimum order charges are excluding carriage and VAT.
How can I pay?
For account customers our terms are net monthly. If you would like to apply for an account please contact our accounts department who will organise the relevant forms for you to complete. For new customers, or those trading on a payment on delivery basis we can accept your payment by business cheque or by Credit / Debit card.
Can you arrange carriage?
Yes. We can arrange for overnight and same day delivery of your items for you. We use an external courier and charge that cost onto you. You are also welcome to arrange for your own vehicles to collect from us if that is more convenient for you. If you would like to arrange your own collection please call to arrange an appropriate time. Our standard overnight delivery service costs £15 + vat for a consignment of up to 10 kilos. If you would like a quote for a same day delivery please contact us with the delivery postcode.
How long does it take to run a job?
This completely depends on the job itself, how much artwork, cutting and fabrication is involved. To give an idea though, a ?simple? laser cutting job (i.e. artwork is supplied for us) should take no more than 3 days to process.
Do you offer a fastrack service?
Many of our customers choose to take advantage of our fastrack service for their laser cut components. You will pay a small premium for receiving your items in a shorter timescale but we can quote on both a regular or fastrack basis before commencing with your cutting.
What file formats can you use?
For any laser or CNC cutting we can use AutoCAD dxf/dwg files. Please ensure that all lines on your cad drawing are drawn as polylines (no hatch, blocks or spline lines) and that all drawings are sent in the scale that you would like the components cut in. Alternatively, we can use illustrator eps files (cs1 or earlier) to cut your components. If no cutting is required and you just need us to etch a material we can use illustrator eps, Corel draw (v10) and jpg files.
Do offer student discounts?
When you make contact with Zone let us know from the start that you are a student and which college you are studying at and we will apply a student discount to your quotation.
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